MINDSPA Therapy & Coaching Services

1. Introduction

Welcome to MINDSPA Therapy & Coaching Services. By booking and using our services, you agree to the following terms and conditions. Please read them carefully. If you do not agree, you should not use our services.

2. Services Provided

MINDSPA offers professional therapy and coaching services, including but not limited to:

* Individual therapy

* Life coaching

* Stress management

* Personal development coaching

These services are intended for personal growth, emotional well-being, and professional development. Therapy services are not a substitute for medical or psychiatric treatment.

3. Eligibility

You must be at least 18 years old to access our services unless parental or guardian consent is provided. By using our services, you confirm that you meet this requirement.

4. Confidentiality & Privacy

* All client information is kept confidential, except in cases where disclosure is required by law (e.g., risk of harm to self or others, child or elder abuse).

* Sessions may not be recorded by either party without prior written consent.

* For online sessions, MINDSPA takes reasonable steps to protect data privacy but cannot guarantee complete security over the internet.

5. Booking & Payment

* Sessions must be booked in advance and are subject to availability.

* Payment is required at the time of booking unless otherwise agreed.

* We accept bank transfers.

6. Cancellation & Refund Policy

* Cancellations must be made at least 24 hours before the scheduled session.

* Cancellations made within 24 hours of the appointment are subject to a [percentage or full] cancellation fee.

* No-shows will be charged the full session fee.

7. Code of Conduct

* Clients must engage respectfully and professionally.

* MINDSPA reserves the right to terminate services if a client behaves inappropriately, including harassment, abuse, or failure to comply with terms. No refunds will be issued in such cases.

8. Disclaimer & Limitation of Liability

* Coaching and therapy services are designed to support personal growth but do not guarantee specific outcomes.

* MINDSPA is not responsible for any decisions, actions, or consequences resulting from sessions.

* If you are in crisis or require urgent medical attention, please contact emergency services or a medical professional immediately.

9. Amendments to Terms

MINDSPA reserves the right to update these terms at any time. Clients will be notified of significant changes. Continued use of services after updates constitutes acceptance of the revised terms.

10. Contact Information

For inquiries, cancellations, or concerns, please contact us at:

* annalahna@yahoo.co.uk

* 07968 965620

* www.mindpsa.org.uk

By using MINDSPA services, you acknowledge that you have read, understood, and agreed to these terms and conditions.